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Privacy Policy


2.1. 1 Check Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.


2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.


2.3. Additionally, we may also collect any other information you provide while interacting with us.


2.4. Personal information we collect and hold about you, as the applicant or on behalf of an applicant, includes information that you or your applicants choose to provide us in the nationally coordinated criminal history check (NCCHC) application and consent form, or which you or your applicants otherwise provide and submit to us (whether electronic or in paper). This information about you or your applicant includes, however not limited to, the following (singular also implies plural eg. name or names):


2.4.1 Name


2.4.2 Address


2.4.3 Phone number


2.4.4 Email address


2.4.5 Other contact details


2.4.6 Date of Birth, including other birth details, for example place of birth


2.4.7 Drivers licence details


2.4.8 Passport details


2.4.9 Firearms licence details


2.4.10 Medicare details


2.4.11 Bank card details


2.4.12 Credit Card details


2.4.13 Photo Card details


2.4.14 Signature


2.4.15 Employee record information


2.4.16 Photographs


2.4 17 internet protocol (IP) addresses


2.4.18 Other information you provide us or authorise us to collect or obtain, including demographic information.


2.5 Sensitive information we collect and hold about you, as the applicant or about your applicant, is criminal history information. We use this sensitive information to create a police check report for you or your applicants. Where we receive solicited sensitive information from the third party Australian Criminal Intelligence Commission (ACIC), we retain and destroy information in accordance with the legal requirements provided to us by the ACIC. Where we receive unsolicited sensitive information from a third party we will determine whether it could have been collected sensitive information from you as part of a national police checking service application and consent form. If unsolicited sensitive information from a third party could not have been collected as part of a national police checking service application and consent form. We will destroy or de-identify information as soon as practicable if it lawful and reasonable to do so.


This information about you or your applicant includes, however not limited to, the following (singular also implies plural eg. name or names):


2.5.1 race / ethnicity


2.5.2 political opinions or associations


2.5.3 religious’ beliefs


2.5.4 sexual orientation


2.5.5 criminal record


2.5.6 health or genetic information


2.6 Biometric information we collect and hold about you, may be required to be submitted as part of the nationally coordinated criminal history check application (NCCHC).


2.7 Any information or opinion relating to an applicants current or previous application may be collected.



6.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or  subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

6.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

6.3. We may also use your personal information to protect the copyright, trademarks,legal rights, property or safety of 1 Check Pty Ltd,,, its customers or third parties.

6.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. No data gathered for the purposes of the National Police Checking Service will be transferred or stored overseas.

6.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

6.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6.7 We disclose and share personal, sensitive, biometric and demographic information about you to the Australian Criminal Intelligence Commission and police agencies.

6.8 By providing us with personal information, you consent to your personal information being used or disclosed for a secondary purpose including normal internal business practice and processing, such as auditing, system upgrades, quality control, business planning, billing or de-identifying the personal information.

13.1. When you visit our website 

When you come to our website (, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc.This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

13.2. Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.

However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

13.3. Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that 1 Check Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

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